Your privacy is important to us.
It is the policy of MR SOLVER to respect and protect your privacy regarding any information we may collect from you across our website and any other sites or platforms we own or operate.
1. Information We Collect
We only collect personal information when we truly need it to provide a service to you. This may include your:
• Name
• Email address
• Phone number
• Property address
• Job details or service requirements
We collect this information through fair and lawful means, with your knowledge and consent. We will always let you know why we’re collecting it and how it will be used.
2. How We Use Your Information
We use your data solely to:
• Respond to enquiries
• Provide quotes or services
• Communicate job updates or scheduling
• Send invoices or receipts
We do not sell, share, or rent your personal information to third parties for marketing purposes.
3. Data Retention
We retain personal information only for as long as necessary to provide the service you requested. When no longer needed, we delete or securely dispose of your data.
4. Data Security
We protect your information using commercially acceptable means to prevent loss, theft, unauthorised access, disclosure, copying, or modification.
5. Your Rights
You have the right to:
• Request access to your personal data
• Ask for corrections to inaccurate information
• Request deletion of your data (where legally applicable)
You can do this by contacting us at:
6. Contact Us
If you have any questions about how we handle user data and personal information, feel free to contact us.